Packaged Care Program (PCP)

Packaged Care Program is a care option that provides an alternative to low/high level residential care for a frail aged or older person with complex needs. The aim is to enable the person to remain in their own home for as long as possible.

Which area we serve?

We serve the Chinese elderly in the

1. Low Level Care (Community Aged Care Package)

    Eastern Metropolitan Region: Cities of Boroondara, Manningham, Moroondah, Monash, Whitehorse, Yarra  

    Ranges and Knox. Northern Metropolitan Region: Cities of Banyule, Darebin, Hume, Moreland, Nillumbik,

    Whittlesea and Yarra. Southern Region (New): Cities of Stonnington, Glen Eira, Greater Dandenong, Port

    Philip, Bayside, Kingston, Frankston, Mornington Peninsula, Casey and Cardina.

2. High Level Care (Extended Aged Care at Home)
    Eastern Metropolitan Region: Cities of Boroondara, Manningham, Moroondah, Monash, Whitehorse, Yarra

    Ranges and Knox.

How do I access a Community Aged Care Package?

Access to the Community Aged Care Package is through the Aged Care Assessment Services (ACAS). Anyone can make referral to ACAS.

Following referral to the ACAS, an Assessment Team member will do an assessment to determine whether the person is eligible for a package of care.

If the person is eligible, the ACAS will approve and send the assessment information to us. We will then advise the applicant if the program currently has the capacity to provide the required care services.

If there are no vacancy at the time of referral, the applicant will be placed on a waiting list and will be advised when a vacancy is available.

If the person is not eligible for a package, the ACAS will advise the person and or the family of other support options that are appropriate for them.

What is the cost?

The cost to client may vary according to the range and frequency of services and their income. The program is funded by the Department of Health and Ageing, together with a weekly fee from the client.

Who to contact?

If you would like to know more information about the Packaged Care Program and details of the nearest Aged Care Assessment Services, please contact:

The Senior Case Manager
Packaged Care Program
Chinese Community Social Services Centre Inc.
Suite 11, Level 1, Profesisonal Suites, Centro Whitehorse,
17, Market Street, Box Hill VIC 3128.
Tel: 03 9898 1965
Fax: 03 9899 8547